F.A.Q.
F.A.Q.
There are no age restrictions. Minors under 16 years old can attend if accompanied by a parent or an adult with a delegation from one of the parents. Alcoholic beverages will only be served to guests who are of legal age (18 years and older).
Yes, for safety reasons, entry to the festival will be prohibited during the last 30 minutes of each day, from 11:30 PM to 12:00 AM (closing time).
You can find it in the "Line Up" section on our website and on our official social media pages on Facebook and Instagram.
You can report lost items to the email address info@decibeleventi.com. If our team finds your items, we will inform you about where you can pick them up. Items that are not picked up in person will be handed over to the authorities.
Yes, it will be published a few weeks before the start of the Festival on our website and on our official social media pages on Facebook and Instagram.
No, for safety reasons, it is forbidden to bring any type of food. However, inside the area, you will find a large Food & Beverage section. There will also be a free drinking water station available within the festival area. We recommend bringing a Camelbag (max. 2 liters) to refill.
Yes, there will be a first aid station, and there will also be 118 volunteers stationed throughout the area, ready to assist if needed.
Yes, lockers will be available both outside and inside the Festival.
Sì, lo troverai all'interno dell'area del festival. Puoi inoltre acquistare tutti i prodotti DOA dallo store ufficiale: www.decibelopenair.shop
No, for safety reasons, re-entry is not allowed once you have exited. Make sure to bring everything you need before entering and don't forget to check the list of prohibited items.
No, camping near the Festival is not allowed; there will be no designated areas for camping.
The Festival is accessible to everyone, and people with disabilities will be able to fully enjoy the experience. For any clarifications, please contact us at the email address info@decibelopenair.com.
In the "How to Get There" section of our website, you can find all the information on how to reach the Festival by public transport, as well as a list of the most convenient park-and-ride facilities.
Yes, the Festival is 100% cashless, and you can pay directly at every point of sale with your credit card.
You can exchange cash at the Top Up points within the Festival and reload your DECIBEL CARD whenever you wish.
Each of our events has a new card, which can only be used for that specific event.
No, the same Decibel Card can be used across both days of the Festival. Any remaining credit from the first day will carry over and be available on the second day.
You can purchase tickets in the TICKETS section on our website.
Yes, certainly. You can follow the steps described here
Yes, all tickets are personal; the ticket must include the name of the person attending the Festival. Security personnel at the entrance will check the ID, which must match the name on the ticket.
It is not necessary to print the ticket; just have the electronic ticket with the QR CODE on your smartphone. The screen must be in good condition, without defects that could prevent the code from being scanned. Please note that order confirmation emails are not sufficient; you must have the electronic or printed ticket.
Entry is only valid for the day indicated on the ticket. Please make sure to purchase a ticket for the day you plan to attend.
In case of Festival cancellation, the refund will be made directly through the ticketing platform used at the time of purchase.
Certainly, there will be a box office at the Festival, unless tickets are sold out.
Each ticketing platform has its own procedure, so we encourage you to contact the ticketing platform you used at the time of purchase directly.
